Refund & Cancellation Policy

The Long Grove Park District strives to offer affordable and quality recreation programs. In order to ensure programs are cost-effective, the Park District reserves the right to cancel a class in the event of low enrollment.

A 100% refund of program fees will be issued in the event a class is cancelled by the Park District

All other refunds may be requested, but not guaranteed, based on the following schedule and policies. 

Refund schedule is as follows:

• 7+ Days prior to first session: Participants may request for a full refund less a $10 processing fee per class.

• 3 to 6 days prior to first session: Participants may request refund equal to 50% of registration fee.

• Requests received with less than 48 hours may be granted only in cases of extreme illness or injury when accompanied with a doctor’s note and verification.

• No refunds are allowed after the start of a class or program.

All refund requests must be submitted by email to recreation@lgparks.org.